Terms and Conditions
Please read these terms carefully
Last updated: september 2025
Important Notice
By accessing or using the Vizmo platform, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our service.
Table of Contents
1. Acceptance of Terms
These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Vizmo ("we," "us," or "our") regarding your use of the Vizmo AI video processing platform and related services.
By creating an account, accessing our website, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
2. Service Description
Vizmo is an AI-powered video processing platform that provides:
- Video transcription services using advanced AI technology
- Automated SEO content generation (titles, descriptions, tags)
- YouTube integration and upload capabilities
- AI-generated thumbnail creation
- Multi-language support for content processing
We reserve the right to modify, suspend, or discontinue any aspect of our service at any time with reasonable notice.
3. User Accounts
Account Creation
To use our service, you must:
- Be at least 18 years of age or have parental consent
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Accept responsibility for all activities under your account
Account Security
You are responsible for:
- Maintaining the confidentiality of your password
- Notifying us immediately of any unauthorized account access
- Ensuring your account information remains current and accurate
4. Subscription and Payment
Subscription Plans
We offer multiple subscription tiers:
- Free Plan: Limited video processing with basic features
- Basic Plan: Enhanced limits and additional features
- Pro Plan: Professional features and higher limits
- Ultra Plan: Maximum limits and premium features
Payment Terms
- Subscriptions are billed monthly or annually in advance
- Payments are processed securely through our payment partner, Paddle
- All fees are non-refundable except as required by law
- We reserve the right to change pricing with 30 days notice
- Failed payments may result in service suspension
Cancellation
You may cancel your subscription at any time. Cancellation will be effective at the end of your current billing period. You will continue to have access to paid features until the subscription expires.
5. Content and Usage Rights
Your Content
You retain all rights to the video content you upload. By using our service, you grant us:
- A limited license to process your videos for the purpose of providing our services
- The right to temporarily store your content for processing
- Permission to use AI services to analyze and generate content based on your videos
Generated Content
You own the transcripts, SEO content, and other materials generated from your videos. However, you acknowledge that:
- AI-generated content may not be perfect and should be reviewed
- We do not guarantee the accuracy of transcriptions or generated content
- You are responsible for reviewing content before publication
Content Responsibility
You are solely responsible for ensuring your content:
- Does not violate any laws or regulations
- Does not infringe on third-party rights
- Complies with platform policies where you publish it
- Is appropriate and does not contain harmful, illegal, or offensive material
6. Prohibited Uses
You may not use our service for:
- Processing content that violates laws or regulations
- Creating or distributing harmful, defamatory, or offensive material
- Infringing on intellectual property rights of others
- Attempting to reverse engineer or compromise our systems
- Automated or bulk processing that violates our usage limits
- Reselling or redistributing our services without permission
- Processing content containing personal information of minors
- Creating spam, misleading content, or engaging in fraudulent activities
7. Intellectual Property
Our Rights
Vizmo and its associated trademarks, logos, and proprietary technology are owned by us. You may not:
- Copy, modify, or distribute our software or technology
- Use our trademarks without explicit permission
- Attempt to extract or reverse engineer our algorithms
- Create derivative works based on our platform
Third-Party Rights
Our service integrates with third-party providers (OpenAI, Google, AWS, Paddle). You acknowledge that:
- These services have their own terms and privacy policies
- We are not responsible for third-party service availability or performance
- Third-party terms may apply to your use of integrated features
8. Privacy and Data
Your privacy is important to us. Our data practices are governed by our Privacy Policy, which is incorporated into these Terms by reference. Key points include:
- We collect only necessary information to provide our services
- Video content is processed securely and deleted after processing unless saved
- We use industry-standard security measures to protect your data
- We do not sell or share your personal information without consent
- You have rights to access, correct, and delete your personal data
9. Disclaimers
Service Availability
Our service is provided "as is" without warranties of any kind. We do not guarantee:
- Uninterrupted or error-free service operation
- Complete accuracy of AI-generated content
- Compatibility with all devices or browsers
- Availability of third-party integrations
AI Content Disclaimer
AI-generated content (transcriptions, titles, descriptions, thumbnails) is provided for convenience. You acknowledge that:
- AI may produce inaccurate or inappropriate content
- You should review all generated content before use
- We are not responsible for consequences of using unreviewed AI content
- Generated content may not be suitable for all purposes
10. Limitation of Liability
To the fullest extent permitted by law:
- Our total liability to you shall not exceed the amount you paid for our service in the 12 months preceding the claim
- We are not liable for indirect, incidental, or consequential damages
- We are not responsible for lost revenue, data, or business opportunities
- You use our service at your own risk
- Some jurisdictions do not allow liability limitations, so these may not apply to you
11. Termination
Termination by You
You may terminate your account at any time by:
- Canceling your subscription through your account settings
- Contacting our support team
- Following the account deletion process
Termination by Us
We may terminate or suspend your account if you:
- Violate these Terms or our policies
- Engage in fraudulent or harmful activities
- Fail to pay subscription fees
- Abuse our systems or other users
Effect of Termination
Upon termination:
- Your access to the service will cease immediately
- Your processed content will be retained for a reasonable period for retrieval
- Certain provisions of these Terms will survive termination
- You remain liable for any outstanding fees
12. Governing Law
These Terms are governed by the laws of Pakistan. Any disputes will be resolved through:
- Good faith negotiations between the parties
- Binding arbitration if negotiations fail
- Courts of competent jurisdiction in pakistan for matters that cannot be arbitrated
13. Changes to Terms
We may modify these Terms from time to time. When we do:
- We will notify you via email or through the platform
- Changes will be effective 30 days after notice
- Continued use of the service constitutes acceptance
- If you don't agree to changes, you may terminate your account
Severability
If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Vizmo regarding our service.
14. Contact Information
For questions about these Terms and Conditions, please contact us:
- Email: official@vizmo.pro
- Support: official@vizmo.pro
- Address: Pakistan, Punjab, Bahawalpur
We will respond to legal inquiries within 7 business days.
Acknowledgment
By using Vizmo, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. You also confirm that you have read our Privacy Policy and understand how we collect, use, and protect your information.